Frequently Asked Questions

Q: What kind of recipe files can I upload?
You can upload a clear photo or a scan of your handwritten recipe—JPG, PNG, or PDF formats work best. If it’s legible, we can work with it!

Q: What’s the difference between “As Is” and “Cleaned Up”?
“As Is” means we preserve the original charm of the handwriting—stains, scribbles, and all. “Cleaned Up” means we digitally enhance the writing for clarity while still keeping its unique personality intact.

Q: Can I approve the design before it’s printed?
Absolutely. We’ll send you a digital mock-up of your towel to review and approve before we print. Nothing goes to production without your thumbs up.

Q: Can I order more than one towel with the same recipe?
Yes! Once we’ve created your design, you can order additional towels at any time—perfect for family gifts or keepsakes.

Q: How long does it take?
From recipe upload to shipping, the process usually takes 7–10 business days. Need it faster? Let us know—we’ll do our best!

Q: What if my recipe card is really old or faded?
No worries! We’re pros at bringing faded treasures back to life. Just send the best image you can and we’ll work our restoration magic.

Q: Do the towels come framed or ready to hang?
The towel is delivered as a high-quality fabric keepsake. It’s perfect for display, gifting, or light kitchen use. (Pro tip: Many customers frame them or use magnetic hangers for a beautiful wall display.)

Q: What if I have questions or need help?
We’re here for you! Just head to the contact form and we’ll respond as quickly as possible—usually within 24 hours.